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Hours of Operation
Monday - Friday
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Nothing says more about 25th Street Automotive "“I would like to say how much my husband liked you and your work, and he’s one picky son-of-a-gun. It was a real pleasure to take my car to someone who I completely trust to give me an honest opinion and only do what is necessary. I’m very happy!” "This is so refreshing!" - J.P., Phx. "Great work, even better value!" - Martin Arnold "These guys are the best there is - I really trust them with my cars"
"Outstanding service! I definately have a new 'hometown' shop - Thank you!"
I have been going to Bill's shop ever since he opened and I was so impressed with his honesty, ethics, and outgoing friendly personality, that I have gone back with all my cars (new and used) and sent family members and friends to him without a second thought as to how well they would be treated. In a sea of tarnished unreputable repair shops he is the undisputed shining light of honesty that you can always trust. Without a doubt, he is, as his slogan says: BILTMORE'S (and Phoenix's) TRUSTED CHOICE!
From the first time I came to your shop, I've known I'll never go anywhere else. Ever. Not only have you done excellent work at a fair price, but also all of you have gone out of your way for me many, many times, been always honest and kind. Your customer service is exceptional. how lucky I am to feel as though I'm with "family" and with the best repair shop in all of Phoenix.
Bill always explains what repairs are needed immediately, what can wait and sometimes he says no repairs are necessary. He also discusses the cost before repairs are made. Integrity is a word that best describes him. The mechanics are equally efficient. They are honest and highly skilled; otherwise they wouldn't be employed here. Everyone takes pride in their work and, in addition, they are a friendly group.
25th Street Automotive is the only place I have said: 'Go ahead and make the necessary repairs. You don't need to call me for permission'. This is how much I trust these people.
Prompt, thorough service for my older vehicle. Bill, the owner, took the time to explain everything before and after the repairs were made. He suggested everything that my car needed and then we decided what was necessary for safety and efficiency of the vehicle and what could wait till next time.
They did a great job on my repairs. They kept me informed the entire time and every expenditure was authorized in advance by me. It is a relief to find an auto repair facility with integrity. I highly recommend them.
Aloha, Bill.
Dear Bill,
I personally want to thank the team at 25th Street Automotive for their professionalism, knowledge and "can do attitude" in taking care of my Jeep. The way you have serviced it the past six months was not only with exceptional service and knowledge - put completed at a very reasonable and fair price. You have a customer for good!
Thanks for asking me about my plans for my Altima. I really appreciate the time you too to find out my intentions with my car. You told me what to do now and what to not do since I had plans on trading the car for a new vehicle in a few months. You saved me hundreds of dollars.
"Thank you to the 2 Bills for being kind, courteous and patient."
"These guys are honest!! = efficient." - P.V., Phoenix "Just a nice place to do business." - J.D., Phoenix "25th Street Automotive does a great job of repairing my vehicle and not over-charging or fixing things that don't need fixed."
"I like these guys - they are honest and reliable." - C.V., Phoenix
"My wife thinks I like coming here...and she's right!"
- R.B., Phoenix
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